Patrol Forge
Legal center
This page gives customers, employees, officers, client users, and app users one place to review the legal documents used by Patrol Forge. The Terms of Service incorporate the documents listed here by reference where they apply.
The Terms of Service are the main platform terms. The Master Services / SaaS Subscription Agreement, SLA, guarantee, privacy documents, cookie notice, data documents, law/government request policy, and other Legal Center documents apply to their specific subjects. If a more specific Patrol Forge legal document addresses a subject directly, that more specific document controls for that subject unless a signed written agreement says otherwise.
Sets the master customer subscription relationship for Patrol Forge, including SaaS access, order forms, plan limits, customer data, billing, support, apps, and document priority.
Defines the rules for using Patrol Forge and incorporates the Legal Center documents, subscription documents, plan terms, and customer-specific written terms where applicable.
Explains eligible hosted platform availability targets, support response targets, maintenance exclusions, and service credit procedures.
Explains eligibility, exclusions, deadline, review process, and refund handling for eligible first paid subscription charges.
Explains what information Patrol Forge collects, how it is used, how it is protected, and how privacy-related requests are handled.
Describes what users may and may not do inside Patrol Forge so the platform stays reliable, secure, and appropriate for security operations.
Explains when location services may be used and why GPS information supports patrol, dispatch, time clock, map, and accountability features.
Explains cookies, local storage, analytics identifiers, legal acceptance records, desktop app session support, and browser choices.
Explains account deletion, app data deletion, privacy verification, company-controlled records, retention exceptions, appeals, and state privacy rights.
Explains Patrol Forge data processing roles and obligations when customers use the platform to process company-controlled operational records and personal data.
Explains how Patrol Forge reviews, verifies, narrows, preserves, and responds to requests from law enforcement, courts, regulators, and government agencies.
Patrol Forge keeps a master copy of each legal document. If the content changes, users can be required to review and accept the updated version before continuing. Previous acceptances are preserved instead of overwritten, giving company administrators and Patrol Forge a clearer record of who accepted what, when, and from which login context.